Guides / ERP augmentation
You've got the data in there. Getting a straight, daily read back out shouldn't take a power user and an afternoon. Here's where the wall actually is, and what you can do about it without ripping anything out.
If you're searching for help with Global Shop Solutions reporting, you've almost certainly got a specific report you want and can't get to without going through someone who knows the report writer. Global Shop is a capable ERP — it runs real shops every day, the data is in there, and the standard KPI dashboards cover a lot. The trouble usually isn't the ERP. It's the last mile between the data and a number you can act on before lunch.
I owned and ran a machine shop for about a decade before I started building software for shops. I know the feeling of having a system that holds everything you need and still ending up exporting to Excel to answer a question you ask every single week. So let me be straight about what the real gap is, because it isn't the thing the sales demos fix.
Global Shop ships a built-in report writer and a stack of KPI dashboards. They're genuinely useful — the open-sales-order dashboard alone earns its keep for a lot of shops. The problem isn't that reporting is missing. It's that the report writer has a real learning curve, and that learning curve quietly becomes a bottleneck:
None of that is me trashing Global Shop. Plenty of shops run it well, and a lot of them bolt Power BI onto it for the heavier analytics — which works, and which also tells you the built-in reporting wasn't quite getting them there on its own. These complaints show up over and over in user reviews and buyer write-ups: a slower, more technical reporting experience, and a financial report writer that's a chore for ad hoc work. The data's there. The read is hard.
Here's the thing most owners really want when they go looking for "Global Shop Solutions dashboards" or "Global Shop KPIs": not a new dashboard to go log into and click through. They want the numbers to come to them. The same three or four figures, the same time every morning, without running anything.
That's a different job than the report writer is built for. A dashboard waits for you to come look. A briefing finds you. The fix isn't to fight the report writer harder — it's to put a thin, automatic read on top of the data Global Shop already holds.
Both of those are reads you should be able to get without a person running reports every time. That's the gap I build into.
I'll be precise about what's been built and what would be new work, because that line matters.
The connector-and-briefing approach is real and running in production today — for a mid-size machine shop, built on top of a different ERP (JobBOSS) and QuickBooks Online. The owner's daily briefing and the monthly KPI briefing described above are that shop's actual systems, in daily use, saving real hours a month. That work is documented on the selected-work page.
I have not shipped a connector to Global Shop Solutions specifically. So the honest frame is this: I'd build the connector to Global Shop — the same kind of connector I've already built and proven against another ERP — and put the same clean daily and monthly reads on top of your data. Same pattern, same outcome, new connection point. I'm not going to tell you it already exists for Global Shop, because it doesn't, and you'd find out the first time we sat down.
If your report writer has turned into a backlog and a person, the answer probably isn't to push harder on the report writer. It's to put a small, automatic read on top of the data you already have.
For a mid-size machine shop, an overnight pull turns into the owner's morning email — cash-flow forecast, backlog, sales month-to-date — and a monthly KPI briefing fills the team's spreadsheets automatically and hands back hours a month that used to go to running reports. Built on a connector to that shop's ERP and accounting. The Global Shop version is the same kind of build on a new connection point.
See the selected work →Yes — that's normal first-build work, and it's why we start with a paid diagnostic. I've built and proven this same connector-and-briefing pattern against another ERP. The build for Global Shop is the same approach pointed at a different system, scoped and fixed-priced once I've seen how your data is laid out.
No. Global Shop stays exactly where it is and keeps running the shop. This sits on top and reads from it. Nobody's data entry changes.
Dashboards and BI wait for you to come look. A briefing comes to you — the same numbers, the same time, every morning, with no one running anything. If you're happy logging in and pulling reports, you may not need this. If the read keeps landing on one busy person, that's the gap.
Fixed price, scoped after a paid diagnostic. No hourly billing, no per-seat license, no lock-in — you own the software. There's a twelve-month care plan after deploy. The first call is free and runs about thirty minutes.
Related reading: knowing job profitability before month-end — the same idea of getting the number while you can still do something with it.
First call is free and runs about 30 minutes — mostly questions about which numbers you actually chase, and how your Global Shop data is laid out. We'll figure out together whether a clean automatic read is worth building.